CUSTOMER CARE-(6POSTS) POSITION DESCRIPTION:

A simple exposure to markets
QUALIFICATION
-a diploma in social sciences
-not less than one year experience
- Good personality, smart, charming and presentable


Duties:
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed

APPLICATION INSTRUCTIONS:

Candidates must send the following
-CV
-Recent Passport size photograph
A simple exposure to markets

NB: failure to a send a photograph will result in early disqualification 
AVOID SCAMS: NEVER PAY TO HAVE YOUR CV / APPLICATION PUSHED FORWARD. 
ANY JOB VACANCY REQUESTING PAYMENT FOR ANY REASON IS A SCAM. IF YOU ARE REQUESTED TO MAKE A PAYMENT FOR ANY REASON, PLEASE USE THE REPORT ABUSE, OR CALL +255 768 982 800 TO REPORT THE SCAM.

IF YOU ARE QUALIFIED FOR THIS POSITION

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