1. Market and Industry knowledge and foresight
a. Maintain much knowledge of the local and global market and industry; know and
analyze their trends, demands, supplies, financial performance, commercial
performance and developments.
b. Foresee upcoming requirements/demands and have a passion, plan and execution
to meet some
2. Strategy, Administration and Operations
a. Deeply know, enhance and align with the Vision and Mission (“VM”) of the company by leading it and by communicating with seniors and subordinates in the company.
b. Lead and manage all areas (i.e. Technical, Commercial, Administration, Accounting,
Finance, HR) and all functions of management (i.e. Planning, Organizing, Staffing, Leading and Directing and Controlling) and development and maintain documentation of responsibilities, activities, policies and procedures for the same.
c. Develop and maintain team job descriptions
d. Commit to, and develop, excellent planning
e. Commit to and develop, both, excellent controllership and monitoring
f. Call (and participate in) ad hoc and regular meetings when required and follow best
meeting practices.
g. Commit to and maintain leadership, direction and positive influence
h. Commit to and maintain excellent reporting practices and meeting requirements as
and when required: e.g. daily activity reports of key team members such as daily
Support report, Sales activities report, daily Administrators activities report, etc.
i. Participate in annual business planning and meeting with the board and in the
periodic reviews.
j. Be prepared for all meetings and contribute, drive and develop agenda items before
and during the meetings.
k. Participate and lead in monthly group board and sales meetings
l. Maintain excellent internal and external communication and organize to enhance
the same.
m. Not allow anything to fall through the gaps and at least note and monitor tasks that cannot be immediately achieved but must be at some point.
n. Liaise and coordinate with local authorities, partners, customers, service providers and all other parties to ensure smooth implementation and service delivery
o. Involve CEO And CFO in all correspondences with stakeholders/parties (customers, regulators, suppliers) and in decision making pertaining to them.
p. Develop and maintain reports of daily activities in each area as necessary to regularly monitor and hold staff meetings to review performance and achievement
q. Lead 100% excellence
r. Involve, and team with, CEO and CFO as much as required; when unsure, better to
engage and involve rather than not when there is even a slight prospect of better achievement by involving and engaging.
3. Human Resource Management
a. Have a positive, developmental and productive influence (by management/leadership, or any other ethical means) of the whole organization; i.e. subordinates, peers and above.
b. Maintain excellent recruitment practices
c. Manage, lead and monitor team performance
d. Perform the annual appraisal and document as required.
e. Ensure team members train themselves and, when required, are sent for training to
be competent enough to achieve our vision.
4. Financial and Asset Management
a. Manage the Companies tangible and intangible assets by knowing them, optimizing their use to bring the highest level of benefit and develop the same and more assets as needed.
b. Ensure timely follow up and collection of Accounts Receivables
c. Optimize cash flow
d. Find sources of capital in various ways.
e. Think and act from knowledge of the fact that sources of capital such as VC firms,
banks, etc. primarily, and quite simply, look at two key aspects of any prospective investment:
i. Excellent managerial competence and experience of the team
ii. Excellent prospect of meeting a real need and business performance
Thus, ensure that these two simple qualities, but not necessarily easy, are always driven towards and enduring with relentless passion and insight.
5. Business development and Marketing Management
a. Achieve growth of the company
b. Have, manage and develop sales activities and skills
c. Have, manage and develop advertising activities
d. Have, manage and develop customer retention
e. Have, manage and develop existing and new products
f. Have, manage and develop customer base and channel partners
g. Have, manage and develop innovation and inventions
h. Get involved in personal selling
6. Technical (and technical projects) Management
a. Knowledge of technologies in the industry and their strengths and weaknesses
b. Ensure and monitor best technical practices
c. Meeting client SLA requirements
d. Introduce new technologies to increase competitive edge and advantage.
e. Manage team knowledge goals, innovation and invention.
f. Have, manage and develop excellent project scoping skills and practices.
7. Legal compliance management
a. Be knowledgeable about the laws and regulatory environment regarding the rights and responsibilities in all the areas required (e.g. Industry Regulator, HR, etc)
b. Prepare proposals, communicate and document all communication with the parties involved (e.g. Industry Regulator)
c. Think and act from the understanding that laws are not always perfect and can even undermine justice.
d. Think and act from the understanding that government entities and business alike, many a times, do not follow the laws and can be in breach of them and can fall short fulfilling their responsibilities towards other entities.
e. Assess existing and new legal (acts and regulations) requirements and comply or push for change where required.
8. Personal and team managerial and leadership knowledge and experiential development
a. Know principles of management and apply them e.g. unity of command; Principle of absoluteness of responsibility, primacy of planning, unity of direction; subordination of individual interests to general interests; transparency and candidness; motivation; discipline; controlled flexibility; culture; balance of formal and informal organization; etc.
b. Create and drive an ongoing sense of urgency, responsibility, self-management and maturity in the team along with inventiveness and innovation.
c. Drive the team to be analytical, critical and logical.
d. Be an example of leadership and management, lead from the front, and be a
reminder of the adage that many a times, success lies in the conceptually simple things/determinations done with persistent focus and dedication by realizing their impact which gives meaning and value to necessary routine and new activities; thus Simplicity is not synonymous with Easy and thus it is a combination of intellect/intelligence and physical effort that lead to achievement; i.e. conceptualizing the architecture is not the same as building it and both have their place most definitely and appreciatively.
??
e. Invent an organization that, eventually, is a “Built to Last” corporation for at least a century to come (ref: Built to last by Jim Collins)
f. Research and apply management knowledge from the academic perspective in theory and as it is applied in practice by top entrepreneurs, managers and consultants; e.g. Harold Koontz, Steve Jobs, Bill Gates, Ram Charan, etc.
9. Networking
a. Understand and apply, as a person and a team, the philosophy that Networking is like reading a newspaper; i.e. much knowledge can be obtained simply by networking
b. Build relationships with internal and external stakeholder and industry participants without compromising the qualities mentioned above.
c. Ensure involvement with networking bodies/chapters and events, such as BNI and others.
10. Business development and Partnerships
a. To know and act upon the understanding that along with being the first mover in different areas, benefit can be derived from useful partnerships.
b. Be aware of existing and new entrants in the market across the verticals and across related industries where synergies can, and tend to, exist and note all the possible benefits that can be derived from one or more of such relationships and make decisions to proceed with or without them having weighed or managed their value and where required, provide quantitative and qualitative assessments in terms of business plans/analyses (including financial assessment) as comprehensively and concisely as possible.
c. Ensure that partnerships are compliant with, and have a vision of, high service/quality standards with regards to various representative parameters such as speed of customer support response, quality of technological solution, speed of fault correction and maintenance, etc.
d. Meet product demands locally and internationally.
e. Know of and working with all other parties in the industry that are directly or
indirectly involved and establish constructive relationships.
a. Maintain much knowledge of the local and global market and industry; know and
analyze their trends, demands, supplies, financial performance, commercial
performance and developments.
b. Foresee upcoming requirements/demands and have a passion, plan and execution
to meet some
2. Strategy, Administration and Operations
a. Deeply know, enhance and align with the Vision and Mission (“VM”) of the company by leading it and by communicating with seniors and subordinates in the company.
b. Lead and manage all areas (i.e. Technical, Commercial, Administration, Accounting,
Finance, HR) and all functions of management (i.e. Planning, Organizing, Staffing, Leading and Directing and Controlling) and development and maintain documentation of responsibilities, activities, policies and procedures for the same.
c. Develop and maintain team job descriptions
d. Commit to, and develop, excellent planning
e. Commit to and develop, both, excellent controllership and monitoring
f. Call (and participate in) ad hoc and regular meetings when required and follow best
meeting practices.
g. Commit to and maintain leadership, direction and positive influence
h. Commit to and maintain excellent reporting practices and meeting requirements as
and when required: e.g. daily activity reports of key team members such as daily
Support report, Sales activities report, daily Administrators activities report, etc.
i. Participate in annual business planning and meeting with the board and in the
periodic reviews.
j. Be prepared for all meetings and contribute, drive and develop agenda items before
and during the meetings.
k. Participate and lead in monthly group board and sales meetings
l. Maintain excellent internal and external communication and organize to enhance
the same.
m. Not allow anything to fall through the gaps and at least note and monitor tasks that cannot be immediately achieved but must be at some point.
n. Liaise and coordinate with local authorities, partners, customers, service providers and all other parties to ensure smooth implementation and service delivery
o. Involve CEO And CFO in all correspondences with stakeholders/parties (customers, regulators, suppliers) and in decision making pertaining to them.
p. Develop and maintain reports of daily activities in each area as necessary to regularly monitor and hold staff meetings to review performance and achievement
q. Lead 100% excellence
r. Involve, and team with, CEO and CFO as much as required; when unsure, better to
engage and involve rather than not when there is even a slight prospect of better achievement by involving and engaging.
3. Human Resource Management
a. Have a positive, developmental and productive influence (by management/leadership, or any other ethical means) of the whole organization; i.e. subordinates, peers and above.
b. Maintain excellent recruitment practices
c. Manage, lead and monitor team performance
d. Perform the annual appraisal and document as required.
e. Ensure team members train themselves and, when required, are sent for training to
be competent enough to achieve our vision.
4. Financial and Asset Management
a. Manage the Companies tangible and intangible assets by knowing them, optimizing their use to bring the highest level of benefit and develop the same and more assets as needed.
b. Ensure timely follow up and collection of Accounts Receivables
c. Optimize cash flow
d. Find sources of capital in various ways.
e. Think and act from knowledge of the fact that sources of capital such as VC firms,
banks, etc. primarily, and quite simply, look at two key aspects of any prospective investment:
i. Excellent managerial competence and experience of the team
ii. Excellent prospect of meeting a real need and business performance
Thus, ensure that these two simple qualities, but not necessarily easy, are always driven towards and enduring with relentless passion and insight.
5. Business development and Marketing Management
a. Achieve growth of the company
b. Have, manage and develop sales activities and skills
c. Have, manage and develop advertising activities
d. Have, manage and develop customer retention
e. Have, manage and develop existing and new products
f. Have, manage and develop customer base and channel partners
g. Have, manage and develop innovation and inventions
h. Get involved in personal selling
6. Technical (and technical projects) Management
a. Knowledge of technologies in the industry and their strengths and weaknesses
b. Ensure and monitor best technical practices
c. Meeting client SLA requirements
d. Introduce new technologies to increase competitive edge and advantage.
e. Manage team knowledge goals, innovation and invention.
f. Have, manage and develop excellent project scoping skills and practices.
7. Legal compliance management
a. Be knowledgeable about the laws and regulatory environment regarding the rights and responsibilities in all the areas required (e.g. Industry Regulator, HR, etc)
b. Prepare proposals, communicate and document all communication with the parties involved (e.g. Industry Regulator)
c. Think and act from the understanding that laws are not always perfect and can even undermine justice.
d. Think and act from the understanding that government entities and business alike, many a times, do not follow the laws and can be in breach of them and can fall short fulfilling their responsibilities towards other entities.
e. Assess existing and new legal (acts and regulations) requirements and comply or push for change where required.
8. Personal and team managerial and leadership knowledge and experiential development
a. Know principles of management and apply them e.g. unity of command; Principle of absoluteness of responsibility, primacy of planning, unity of direction; subordination of individual interests to general interests; transparency and candidness; motivation; discipline; controlled flexibility; culture; balance of formal and informal organization; etc.
b. Create and drive an ongoing sense of urgency, responsibility, self-management and maturity in the team along with inventiveness and innovation.
c. Drive the team to be analytical, critical and logical.
d. Be an example of leadership and management, lead from the front, and be a
reminder of the adage that many a times, success lies in the conceptually simple things/determinations done with persistent focus and dedication by realizing their impact which gives meaning and value to necessary routine and new activities; thus Simplicity is not synonymous with Easy and thus it is a combination of intellect/intelligence and physical effort that lead to achievement; i.e. conceptualizing the architecture is not the same as building it and both have their place most definitely and appreciatively.
??
e. Invent an organization that, eventually, is a “Built to Last” corporation for at least a century to come (ref: Built to last by Jim Collins)
f. Research and apply management knowledge from the academic perspective in theory and as it is applied in practice by top entrepreneurs, managers and consultants; e.g. Harold Koontz, Steve Jobs, Bill Gates, Ram Charan, etc.
9. Networking
a. Understand and apply, as a person and a team, the philosophy that Networking is like reading a newspaper; i.e. much knowledge can be obtained simply by networking
b. Build relationships with internal and external stakeholder and industry participants without compromising the qualities mentioned above.
c. Ensure involvement with networking bodies/chapters and events, such as BNI and others.
10. Business development and Partnerships
a. To know and act upon the understanding that along with being the first mover in different areas, benefit can be derived from useful partnerships.
b. Be aware of existing and new entrants in the market across the verticals and across related industries where synergies can, and tend to, exist and note all the possible benefits that can be derived from one or more of such relationships and make decisions to proceed with or without them having weighed or managed their value and where required, provide quantitative and qualitative assessments in terms of business plans/analyses (including financial assessment) as comprehensively and concisely as possible.
c. Ensure that partnerships are compliant with, and have a vision of, high service/quality standards with regards to various representative parameters such as speed of customer support response, quality of technological solution, speed of fault correction and maintenance, etc.
d. Meet product demands locally and internationally.
e. Know of and working with all other parties in the industry that are directly or
indirectly involved and establish constructive relationships.
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