i. To oversee the Company IT portfolio;
ii. To prepare the IT strategy in line with the business plans and preparation of the department’s annual budgets;
iii. To ensure the development, integration and deployment of information (IT) technologies that are designed to improve customer experience within the company;
iv. To implement a continuous measurement, review, audit and benchmarking process to monitor the security, capacity and performance of IT and communication systems;
v. To develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision;
vi. To ensure the security of data from internal and external attack;
vii. To ensure the creation and maintenance of all written documentation, including system and user manuals, license agreements, and documentation of modifications and upgrades;
viii. Negotiate and administer supplier contracts and service agreements;
ix. To manage crisis situations which may involve complex technical hardware or software problems;
x. Manage the performance of the IT staff;
xi. To keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements.
1. Qualifications required:
i. Minimum academic qualification:
Bachelor’s in Computer Science or Bachelors in business degree with a Masters in IT related field
ii. Qualifications as an added advantage:
Masters in Business Administration
Navision ERP experience or certification
An IT related certification such as (CCNA, ITIL)
iii. Professional registration
2. Experience required:
i. General work experience (years): 10
ii. Specific to the position (level/discipline/years): 6
iii. Industry: Manufacturing with an ERP based environment
i. To oversee the Company IT portfolio;
ii. To prepare the IT strategy in line with the business plans and preparation of the department’s annual budgets;
iii. To ensure the development, integration and deployment of information (IT) technologies that are designed to improve customer experience within the company;
iv. To implement a continuous measurement, review, audit and benchmarking process to monitor the security, capacity and performance of IT and communication systems;
v. To develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision;
vi. To ensure the security of data from internal and external attack;
vii. To ensure the creation and maintenance of all written documentation, including system and user manuals, license agreements, and documentation of modifications and upgrades;
viii. Negotiate and administer supplier contracts and service agreements;
ix. To manage crisis situations which may involve complex technical hardware or software problems;
x. Manage the performance of the IT staff;
xi. To keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements.
1. Qualifications required:
i. Minimum academic qualification:
Bachelor’s in Computer Science or Bachelors in business degree with a Masters in IT related field
ii. Qualifications as an added advantage:
Masters in Business Administration
Navision ERP experience or certification
An IT related certification such as (CCNA, ITIL)
iii. Professional registration
2. Experience required:
i. General work experience (years): 10
ii. Specific to the position (level/discipline/years): 6
iii. Industry: Manufacturing with an ERP based environment
